Boho Casino Privacy Policy

This policy explains how Boho Casino collects, processes, protects, discloses, and destroys personal information provided by users. All data handling activities are conducted with user consent and in accordance with applicable Australian privacy legislation. The operator is committed to maintaining transparency in all aspects of information management. Users retain control over their personal details throughout their interaction with the platform.

Privacy and Data Protection

Boho Casino collects personal information necessary for account creation, identity verification, transaction processing, and service delivery. This includes:

  • Full name and date of birth
  • Residential address and contact details
  • Government-issued identification documents
  • Payment method information
  • Gaming activity and transaction history

The operator implements technical and organisational measures to safeguard user data against unauthorised access, loss, or misuse. These measures include encryption protocols, secure server infrastructure, and restricted access controls. Users have the right to access their personal information, request corrections, and seek deletion of data in accordance with Australian privacy laws. All processing activities comply with the Privacy Act 1988 and related regulations governing online gambling services in Australia.

Use of Collected Information

Personal information is used for the following purposes:

  • Account registration and identity verification
  • Processing deposits, withdrawals, and gaming transactions
  • Compliance with anti-money laundering and responsible gambling obligations
  • Customer support and service improvement
  • Communication regarding account activity and platform updates
  • Statistical analysis and service enhancement
  • Marketing communications (where consent has been provided)

All processing activities are conducted lawfully and transparently. The operator does not use personal information for purposes beyond those disclosed at the time of collection without obtaining additional consent. Data is retained only for as long as necessary to fulfil the stated purposes or as required by Australian regulatory authorities.

Access to Information

Users can access, update, or request deletion of their personal information through their account settings or by contacting customer support. The operator will respond to such requests within a reasonable timeframe, subject to verification of identity.

To update personal details:

  1. Log in to the account
  2. Navigate to account settings
  3. Modify relevant fields and submit changes

To request data deletion, users must submit a formal request through customer support. The operator will process such requests in accordance with legal obligations and regulatory requirements. By using Boho Casino, users consent to security verification procedures and the processing of payment information by authorised third-party payment providers. These providers maintain their own security standards and privacy practices.

Protection of Children’s Privacy

Boho Casino is intended for users aged 18 years and over. The operator does not knowingly collect or process personal information from individuals under the legal gambling age in Australia. Age verification measures are implemented during registration, though the operator cannot independently verify age without appropriate identification documents.

If a parent or guardian becomes aware that a minor has provided personal information to the platform, they should contact customer support immediately. Upon verification, the operator will delete all associated data and close the account without delay. The platform employs responsible gambling measures to prevent underage access and encourages users to implement parental controls on their devices.

International Data Transfers

Personal information may be processed in jurisdictions outside Australia where Boho Casino partners and service providers operate. These transfers are necessary for the provision of gaming services, payment processing, and platform maintenance. By using the platform or mobile app, users consent to such international data transfers.

All partners and service providers are contractually obligated to maintain confidentiality and implement appropriate security measures. Data transferred internationally receives a level of protection consistent with Australian privacy standards. Users can request information about the specific jurisdictions where their data is processed by contacting customer support.

Use of Cookies

Cookies are small text files stored on user devices that enable the platform to recognise users and enhance their experience. Boho Casino uses cookies for:

  • Statistical analysis and traffic monitoring
  • User behaviour analysis and service improvement
  • Personalisation of content and gaming preferences
  • Session management and security

Cookies are retained for a period of one year from the date of placement. Users can manage cookie preferences through their browser settings, though disabling certain cookies may affect platform functionality. The operator uses both first-party and third-party cookies to optimise service delivery and user experience.

Acceptance of Privacy Policy

By registering an account or using Boho Casino services, users confirm they have read, understood, and accepted this privacy policy in its entirety. The current version of this document, as published on the platform, supersedes all previous versions.

Users are responsible for reviewing this policy periodically to remain informed of any updates. Questions or concerns regarding privacy practices should be directed to customer support. The operator is committed to addressing user enquiries and resolving privacy-related matters in a timely manner.

Third-Party Privacy Practices

Personal information may be shared with third parties in the following circumstances:

  • Compliance with legal obligations and regulatory requirements
  • Resolution of disputes or enforcement of agreements
  • Fraud prevention and security investigations
  • Payment processing and verification services
  • Marketing partners (where consent has been provided)

All third parties with access to user data are contractually bound to maintain confidentiality and use information only for specified purposes. A list of key third-party service providers is available on the platform. If specific providers are not listed, users will be informed of the purpose and scope of data sharing at the time of collection. By providing personal information, users consent to such disclosure where necessary for service delivery.

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